Frequently Asked Questions

We can assist you. Come by the showroom or send us an e-mail with a detailed description of what you are looking for and in what color. We will do our best in selecting choices for you. ( A little tidbit: For a dining room chandelier, add the length of the room to the width of the room. This will give you a rough idea of the diameter of the chandelier. For example: a 10′ x 15′ room would use a 25′ diameter chandelier.)

Contact the company where you purchased it. If they do not keep it in stock, usually they can special order it for you.

Typically ceiling fans hang 7 ft. from the floor. If you subtract 1 ft. for the blade and housing, the remaining measurement to the ceiling should equal the measurement of the downrod. For example: 13 ft. (ceiling) – 7 ft. = 6 ft. –1 ft. = 5 ft. downrod

A sloped ceiling adapter can usually be purchased so that the fan will hang straight.

Standard height commodes are approx. 15″. Handicap height commodes are approx. 17″. These measurements may vary depending on the make of commode.

The measurement from the middle of one handle to the middle of the other in a mini-widespread is 4″. The measurement in a widespread is 8″.

A whirlpool system works by forceful movement of water through the power jets. An air jet works by air injection only, injecting air through the system’s channels. Both offer a customizable massage and invigorate the body.

Acrylic is a sheet of material that is heated and vacuum-formed into a mold, then reinforced with fiberglass for added stability and insulation value. Gelcoat fiberglass is a polyester resin sprayed into a mold, then reinforced with fiberglass. It is more porous and brittle than acrylic.